Fifteen services across three jobs: getting a broken system running, replacing one that's finished, and fixing what the ductwork and the air itself are doing. All brands, residential and commercial, emergencies answered 24/7 at no extra charge.
Columbia is a genuine dual-load market β 5,024 heating degree days and 1,248 cooling degree days a year, with heating fuel split almost evenly at 53.9% natural gas and 43.4% electric. A gas furnace town and a heat pump town share the same zip codes here. Below is everything we do, grouped by the problem you're trying to solve.
When something has stopped working, the only question is how fast it gets diagnosed correctly.
Ignition failures, cracked heat exchangers, tripping limit switches, blower motors that won't start, control boards throwing codes β on gas, propane and electric furnaces of every brand. Most no-heat calls come down to a handful of failure points, and we carry those parts on the truck.
Furnace repair βWarm air at the vents, iced-over coils, a condenser that hums but won't spin, refrigerant leaks and systems that can't keep up on a 95Β° afternoon. We test the electrical and refrigerant sides rather than guessing β a failed capacitor and a leaking coil look identical from a thermostat.
A/C repair βWe answer the phone at any hour, every day of the year, and a Saturday-night call is billed at the same rate as a Tuesday morning β no after-hours premium. That matters most in the two weeks a year when a house gets genuinely dangerous without heat or cooling.
Emergency service βAnnual service agreements cover scheduled heating and cooling tune-ups, so the failing part gets found in October rather than on the coldest night of the year. A visit catches drifting capacitors, restricted airflow, dirty coils and combustion problems while they're still cheap.
Maintenance plans βReplacement is where the Columbia Water & Light rebate either happens or quietly doesn't. Every install includes the mechanical permit and the paperwork the application requires.
Replacing the gas furnace that heats most Columbia homes, sized by the house rather than by whatever was there before β a too-large furnace short cycles, wears itself out and heats unevenly. We install propane furnaces too, which matters outside the city where propane is eleven times more common.
Furnace installation βNew and replacement air conditioning, with the SEER2 rating chosen deliberately rather than by default. Columbia Water & Light pays $800 at SEER2 15.2β18.1 and $1,200 at 18.2 or higher, and the rating that counts is the AHRI listing for your exact indoor/outdoor pairing β not the number on the box.
A/C installation βHeat pumps are the best-subsidized equipment in Columbia: up to $1,200 on a high-efficiency unit, plus $1,200 through Efficient Electrification if you're moving off gas or propane. With a normal January low near 21Β°F we pair them with a backup heat strategy, often dual fuel.
Heat pumps βFor houses with no ductwork, undersized ductwork, or an addition the original system was never meant to reach. Everyday work in the county's pre-war housing β Sturgeon's median home dates to 1958, Rocheport's to 1938, and balloon-framed walls rarely have room for a duct chase.
Ductless systems βGround-source systems trade a higher install cost for the lowest operating cost available, and rebates soften the front end: $1,200 from Columbia Water & Light under 5 tons, or $750 per ton from Boone Electric, whose incentive expires 12/31/2026. Which applies depends on the utility on your bill.
Geothermal βEverything that isn't the box in the basement.
Cleaning the supply and return ductwork that circulates every cubic foot of air in the house. Worth doing after a remodel, after a rodent problem, or when a system has run for years on a neglected filter β and we say so when ducts don't need it.
Duct cleaning βFiltration, humidity control, ventilation and air cleaners for the tight, well-sealed houses that dominate Columbia's newer stock. Summer pushes indoor humidity up and winter heating drives it down hard β both show up as complaints people blame on the thermostat.
Air quality βThe whole heating side under one roof: gas, propane and electric furnaces, heat pumps, dual-fuel systems, geothermal and ductless heat. Not sure which you have? Plenty of people aren't β we'll sort it out on the phone.
Heating services βThe cooling counterpart: repair, replacement, sizing, refrigerant service and seasonal maintenance on split systems, packaged units and heat pumps. Columbia logs 1,248 cooling degree days a year, 382 in July alone.
Cooling services βRooftop units, split systems and light commercial equipment for storefronts, offices, clinics and small industrial buildings. Downtime costs money by the hour, so 24/7 answering and the no-surcharge policy apply to commercial accounts too.
Commercial HVAC βColumbia is only 48.7% owner-occupied, so roughly 27,000 renter households depend on somebody else's HVAC decisions. We handle turn-over service, multi-unit agreements and response-time commitments for landlords and management companies.
For property managers βMost people calling don't know whether they're buying a repair or a replacement β that's our job to tell you. Two things are worth reading first.
If the system is old and this isn't its first failure, start with our guide to repairing versus replacing an HVAC system in Columbia β equipment age, repair cost against replacement cost, refrigerant availability, and how much of the gap a rebate closes.
If replacement is even a possibility, read the Columbia Water & Light rebate guide before anyone installs anything β it requires a final mechanical permit and an AHRI listing, and the application is due within six months. Outside the city, the Boone Electric rebate page applies; check your bill.
Or just call (573) 204-6161 and describe what the system is doing.
We answer 24 hours a day, every day, at no extra charge β and we'll tell you honestly whether you're looking at a repair or a replacement.